break
Jun 12

Hello World! It’s been a while since I’ve written a post but I wasn’t away. I was finishing my Master of Mathematics in Computer Science at the University of Waterloo.

In order to finish this, I wrote with my advisor a research paper called “Developers Like Requirements Specifications; Project Managers Don’t and a Possibly Transcendent Hawthorne Effect”.  If you are interested in reading the whole paper you can find it in Here. The research paper was accepted by the EmpiRE 2011 International Workshop on Empirical Requirements Engineering.

I’ll post the abstract in here just to give you a gist of my research:

ABSTRACT

This paper reports the results of a case study conducted in July 2010 of one industrial software development project to determine how the project’s lack of any explicit requirements gathering process affected the project’s development and the product that it produced. The study reveals that the lack of any requirements gathering process led to missing functions in the product, reduced productivity among the project’s members, and poor cost estimation. This lack converted a potentially profitable project into a liability. In the end, the project members completed the product, but much time was wasted. A requirements specification could have saved this time.

Conducting the case study resulted in an increased awareness among the study’s subjects, i.e., the project’s management and members, that a requirements engineering process was needed. This awareness led to a Hawthorne effect, in which the project management and members improved their requirements process. The next project conducted by the project management was begun with an explicit requirements gathering process. This improved process continued through at least May 2011, 11 months after completion of the study.

Aug 23

I wrote this article for my course called: “Advanced Topics in Computer Science: Health Informatics”.

Introduction

Accurate knowledge about patients and diseases is critical when clinical decisions are taken. According to [8], improvement of medical knowledge depends upon the ability to analyze practice outcomes and apply them to the patients. However, to analyze these outcomes, we need data that is comparable. To have comparable data, all the parties involved need to understand the same vocabulary. As a result, the single greatest obstacle to comparable data remains common clinical vocabularies. After all, the data we store one day might be difficult to interpret the next day, if the vocabulary used to encode it has changed. Common clinical vocabularies must be more than a list of terms. They need to have a synonymy, multiple classifications, domain completeness, and provide consistent views of the definitions, while being unambiguous and avoiding redundancy.

In this article we examine different aspects of common clinical vocabularies. This article will:

List a set of requirements every organization should take into consideration when creating a common clinical vocabulary.

Discuss what common clinical vocabularies are for as well as why is it so hard to create one.

Provide a list of vocabularies that are currently used.

Discuss how change is handled in common clinical vocabularies.

Definition

Common Clinical Vocabularies are the natural prerequisite for disease and health outcome studies. Also, they are standardized terms and their synonyms, which record patient findings, circumstances, events and interventions with sufficient detail to support clinical care, decision support, outcomes research and quality improvement [8].

What is it for?

Based on [6] research, despite a vast literature on common clinical vocabularies, there is little information on what tasks they need to perform. However, [6] identifies some tasks vocabularies need to facilitate such as:

Collect information: on individual patients, population of patients, and institutions.

Present information: querying and retrieving information about patients.

Navigating and browsing through the information: either using the web or on a local repository.

Indexing knowledge: either medical knowledge or information about patients.

Analyzing and generating a natural language: which can be used internationally, based on local usage and preferences.

Why Common Clinical Vocabularies?
There are multiple reasons why common clinical vocabularies are needed. First of all, it is a challenge. But not any challenge, since it has been considered as one of the grand challenges for medical informatics. But most importantly, it is necessary to establish a common terminology that can be used to share data universally.

Computers play a big role, since they have changed the direction of medicine. Nonetheless, they complicate matters since patients can educate themselves using the internet. This can result in patients reading inadequate information about the proper medical action their disease requires. On top of that, there’s the English language; a complex language that looks even more complicated when we add the ambiguity and redundancy of the clinical terms used by doctors.

According to [8], The Institute of Medicine (IOM), conducted a study which points that 44,000 up to 180,000 Americans die each year as a result of medical errors. In another survey conducted at the 2000 Healthcare Information Management and Systems Society, 98 % of respondents believed that common clinical vocabularies would be important in reducing medical errors.

Common clinical vocabularies attempt to eliminate these problems by eliminating any semantics issues between doctors, nurses, researches, patients or the general public.

Why is it so hard?
The difficulties start by the fact that humans and computers understand information in different ways. On this regard, Donald Norman said “We are analog beings trapped in a digital world… We are compliant, flexible, and tolerant. Yet we have constructed a world of machines that requires us to be rigid, fixed, and intolerant” [6]. Nowadays, some of the existing technology for information exchange is designed for computers. As a result, users have to adapt to computers. The desired result is that vocabularies are understandable by health care professionals, but at the same time it is understandable to software engineers that work on health care systems.

In order to create a common clinical vocabulary, achieving consensus is required. Consensus is not always possible, since doctors, nurses and health care professionals disagree. One way to minimize the difficulties of achieving a consensus is to establish areas in which a level of consensus is appropriate, and what areas can be left for the local choice of the health care professional.

Clinical Vocabularies introduce a dilemma between the interpretation of the terms by the patients and doctors. If the ultimate aim is diagnosis by computer, it is mandatory to have a totally unambiguous clinical vocabulary. How hard is this to achieve? Charles Murray [4] conducted a survey to evaluate the interpretation of doctors and patients on clinical vocabularies. In his study, multiple-choice questionnaires were completed by 234 patients and compared with those completed by 35 doctors. On the study, the doctors reached a level of agreement of over 90%. However, the patients did not reach complete agreement of definition for any term. For example, on the word Diarrhea, 54% patients thought the term means “passing a lot of bowel motions in a short time”, while 68% of the doctors answered that the word means “Passing loose bowel motions” [4]. This example, shows how hard is to come up with unambiguous semantics, even for the most common terms.

Requirements
There are several requirements every common clinical vocabulary needs to have. Based on [8] research, we identified four basic requirements:

Evolving: the vocabulary needs to be expandable. The vocabulary needs to be capable to grow as new terms are created, existing concepts are refined, or some concepts are retired. Also, the vocabulary must carefully track changes and notify any violations concurred if the term is modified.

Unique: each term should have a single conceptual meaning. Terms cannot be vague or redundant. If a term in a common clinical vocabulary is discovered to have two or more meanings an appropriate response is to disambiguate these meanings by creating a separate term for each [2].

Unchangeable: once a term is defined, it should be permanent and immutable. If the concept is made inactive, the term still needs to retain its uniqueness and remain in the structure. Usually, terms that are deleted create a problem for systems that are using them [2]. For example, if a patient receives a diagnosis on a specific date, it is not acceptable to delete the diagnosis, only because the term was removed.

Hierarchical: a concept and its terms should be related to each other in the form of a hierarchy, based on the concept’s essential meaning. Although, individual terms can be represented in multiple hierarchies as long as they remain unique.

Impact on Health Care Organizations
Common clinical vocabularies can impact organizations in many ways. For example, common clinical vocabularies can create a link between the industry and organization-specific vocabularies [1]. Furthermore, it facilitates interoperability because organizations could exchange comparable data between them.

Integrating global and specific vocabularies allows Electronic Health Records (EHR) to be cross-referenced to standards that everyone can understand. Consequently, a health care organization could save time, money, and resources [1]. Finally, it reduces the opportunities for misinterpreted, inaccurate, imprecise data or human errors in a patient’s record. As a result, quality in the organization increases.

Vocabularies in Use
The following section discusses different vocabularies and classification standards.

International Classification of Disease (ICD)
The ICD is a set of classifications were one code typically represents a category in which several diseases may be mapped [9]. The classification has its origins in the 1850s [11]. Up until July 2010 the latest version is ICD-10 [11].

ICD has gained wide acceptance for coding clinical disorders, especially for hospital billing purposes [3]. The ICD is used internationally as a standard diagnosis classification for general epidemiological, health management purposes and clinical use [11]. Additionally, it includes terms for medical and surgical procedures, occupations, and other factors influencing a patient’s health status. The basic structure of ICD is a strict hierarchy.

Nonetheless, the ICD has several short comings such as: many categories are too broad to be clinically used; significant amount of details is lost when a paper-based record is coded, and it contains many ambiguous and redundant catch-all categories.

Systematized Nomenclature of Medicine (SNOMED)
In comparison with codings or classifications, SNOMED covers the breadth and depth of health care terminology. Several investigations confirmed SNOMED as a source with one of the best overall coverage of clinical content. It uses explicit hierarchies, description logic concept definitions, and relationships.

Unified Medical Language System (UMLS)
According to [10], UMLS facilitates the development of computer systems that operate as if the system knows the meaning of the language of health and biomedicine.

The UMLS Knowledge sources (databases) are distributed by The National Library of Medicine (NLM) in the United States. UMLS Knowledge sources are created for developers and not for end-users. Additionally, the NLM distributes software tools that can be used by software developers to create, process, retrieve, and integrate health data [10].

There are three UMLS Knowledge sources: The Metathesaurus, the Semantic Network, and the Specialist Lexicon. The Methathesaurus is a very large multi-lingual vocabulary database that contains information about biomedical and health-related concepts [10]. The Semantic Network is a set of broad categories that provide a categorization to all of the concepts represented in the UMLS Metathesaurus. The Specialist Lexicon is under development by the NLM to provide a general English lexicon that includes many biomedical terms.

Obtaining the Knowledge Sources or any software tool distributed by the NLM is free of charge and accessible over the Internet for any user. However, the use of the Metathesaurus requires a license agreement.

RadLex
Radlex is an initiative from the Radiological Society of North America (RSNA). It provides a uniform structure for capturing, indexing, and retrieving a variety of radiology information sources (e.g. radiology reports). Rather than “re-inventing the wheel”, Radlex unifies and supplements other lexicons and standards like: the SNOMED, UMLS, and others. Radlex is very beneficial for educators, clinical radiologists, and radiology researchers.

Radlex terms are organized into categories which provide an overall organization for the lexicon and are a guide for how imaging information can be used. Some examples include: treatment, uncertainty, image quality, and others.

In order to illustrate how RadLex can benefit radiology educators or researchers, a case study written by [5], will be presented in the next sub-section.

A RadLex Case Study: Clinical Decision Support.
A radiologist is interpreting a chest CT showing a tree-in-bud appearance. The radiologist is unsure whether the examination being interpreted truly exhibits this feature, and does not know the diagnostic possibilities that might explain the appearance.

Before Radlex the radiologist consults textbooks, journal articles, and online sources. However, he spends lots of time searching different databases and looking different results.

With Radlex the radiologist is able to search for a tree-in-bud on the RadLex site. He finds an image that matches the case at hand. A diagnosis of tree-in-bud is displayed, including links to relevant full-text articles from journal websites.

In this case study, Radlex is able to satisfy the needs of a radiologist. Nonetheless, if needed Radlex could also satisfy the needs of software developers, and systems vendors.

Digital Imaging and Communications in Medicine (DICOM)

DICOM defines a method of communication for medical image systems. It’s being developed by National Electrical Manufacturers Association (NEMA) and ACR (American College of Radiology). To facilitate interoperability it provides a protocol for communication, semantics of commands, but it does not provide any implementation details.

The goals of DICOM include: obtaining images and all of the information associated to a patient, achieve compatibility, and to improve the workflow efficiency between imaging systems and other information systems in health care environments worldwide.

Why DICOM?
The first reason is that is provides a single identification of images. A radiology department produces thousands of images per day. If images are classified in a JPEG or GIF format, they can lose the demographic data of the images. Consequently, DICOM associates information (such as name of the patient, type of examination, hospital, date of examination, type of acquisition, etc) to each image produced. Thus each image is autonomous. If an image is lost, it is always possible to identify formally its origin, the patient, the date, etc.

Each image has four unique identifiers: service-object pair class, study authority, series authority, and image UID. The service-object pair class identifies the type of service for which the image is intended. The study authority identifies a whole examination, in time and place. The Series Authority identifies a series of images within the examination. Finally, the Image UID identifies the image associated with the file.

The second reason is that it uses a common vocabulary. DICOM uses SNOMED to universally identify the data from machine to machine.

The third reason is that the format is used by different medical specialties. DICOM is used in radiology, cardiology, radiotherapy, and many others.

DICOM File Format
DICOM file format is composed of a header as well as the image data [7]. The header stores the information about the patient’s name, the type of scan, and the image dimensions. The image data can contain information in three dimensions. Also, it can be compressed to reduce the image size.

In a DICOM header, the first 794 bytes are used for a DICOM format header. These bytes describe the image dimensions and retain other text information about the scan. The image data follows the header. DICOM requires a 128-byte preamble followed by the letters ‘D’,'I’,'C’,'M’. This is followed by the header information that is organized in groups [7]. Some DICOM elements are required, but that is based on the image type. If this information is not available, the DICOM standards requirements are violated.

How to handle Change in Common Clinical Vocabularies
Clinical vocabularies and medical knowledge will grow. Evolution is necessary and inevitable. Changes in common clinical vocabularies have several advantages and disadvantages.

Some advantages include: addition, refinement, removing redundancies, and updating obsolete terms. Addition is required by the evolution of the discipline of medicine. Refinement is needed since one or more terms are added to a vocabulary to specify a greater level of detail. Any code or term that is added which is identical in meaning to an existing term needs to be removed. Finally, it can be said that new knowledge often requires the addition of new terms to a vocabulary. As a result, some terms need to be rendered as obsolete. Even though a term has fallen out of favor, we cannot remove them from a vocabulary because a patient could have been diagnosed with that term. Instead, new terms can be added as refinements to the obsolete terms.

Some disadvantages include: major name changes, and changed codes. With major name changes, changing the name corresponds to a true change in its meaning. There are two scenarios when dealing with major name changes: deletion and addition.

In the deletion case, terms may be deleted if the creators no longer wish to include the concept in the domain of the terminology. For example, if a patient was diagnosed with a disease on a particular date, it would be unacceptable to simply delete the diagnosis because the disease term is no longer part of the vocabulary. However, in most cases, no changes are needed. For example, if the laboratory stops performing a particular test, the existence of the term in the clinical vocabulary is harmless. Any previous occurrences of the test remain coded in the patient databases and remain interpretable.

In the addition scenario, when the new term represents a truly new concept, the proper response is simply to accept it into the vocabulary and use it when appropriate.

There are different ways to deal with change in clinical vocabularies. One way is to apply automated vocabulary maintenance methods. However, the right method can only be applied when the type of change is well understood. At present, no method can automatically detect the type of change needed for specific scenarios. For example, no method can differentiate between a minor and a major name change. Vocabulary changes usually do not include information regarding the reason for the change. Such information in a structured, machine-readable format might help. Nonetheless, the most efficient way to deal with change is to have domain experts perform manual reviews of the required changes.

Conclusion

After reviewing the literature for common clinical vocabularies, we can point out many lessons learned such as:

Common clinical vocabularies are an essential piece in the process of moving health care into an automated computerized way.

Clinical vocabularies can improve quality, and reduce errors on IT systems.

The ideal characteristics of a common clinical vocabulary include: concepts with one meaning, structured and controlled, and a sense of evolvability.

Patients will try to educate themselves on clinical terms using the internet. Achieving a consensus on clinical terms in necessary to avoid confusions between patients and doctors.

Until new methods are discovered, manual reviews by domain experts are the best way to deal with change in common clinical vocabularies.

SNOMED is the closest to a well established common clinical vocabulary.

The potential of common clinical vocabularies will depend on its ability have an impact on medicine and technology. But that will only happen when common clinical vocabularies are used and re-used in software while independently developed medical records, and decision support systems share the same information using the same terminology. If common clinical vocabularies have their way, they will become of routine use for all the parties involved in health care.

References

[1] – 3M Health Information Systems. “Using a Medical Data Dictionary to Comply with Vocabulary Standards and Exchange Clinical Data”. Retrieved on June 2010.

[2]- Cimino, J; and Clayton, PD. “Coping with changing controlled vocabularies. in Eighteenth Annual Symposium on Computer Applications in Medical Care”. 1994. Washington, DC: Hanley & Belfus, Inc, Philadelphia PA: pp. 135-139.

[3]- Cimino, J; and Johnson, Stephen. “Designing an Introspective, Multipurpose, Controlled Medical Vocabulary” in Proc. 13th Annual Symposium on Computer A pphcatzons zn Medical Care. L. C. Kingsland (ed.), IEEE Computer Society Press, November 1989, 513-518.

[4] Murray, Charles. “Difference between Patient’s and Doctor’s interpretation of some common medical terms”. British Medical Journal. 1970.

[5] Radiological Society of North America. “RadLex: Overview and Examples”. Retrieved on June 2010.

[6] Rector, Alan. “Clinical Terminology: Why is it so hard?”. 1999 Methods of Information in Medicine 38(4):239-252

[7] Rorden, Christopher.”The DICOM Standard”. Georgia State University. Retrieved on June 2010.

[8] Rose, Jeffrey; Hogan, William; Marshal, Philip; and Kirkley, Debra .”Common Medical Terminology Comes of Age, Part One: Standard Language Improves Healthcare Quality” Journal of Healthcare Information Management. 2001.

[9] – Rose, Jeffrey; Hogan, William; Marshal, Philip; and Kirkley, Debra .”Common Medical Terminology Comes of Age, Part Two: Current Code and Terminology Sets Strengths and Weaknesses”. Journal of Healthcare Information Management. 2001.

[10] – United States National Library of Medicine. “Unified Medical Language System Fact Sheet”. Retrieved on July 2010.

[11] – World Health Organization. “International Classification of Diseases “. Retrieved on July 2010.

Mar 7

I wrote this essay for a course I am taking called: “The Social Implications of Computing”

The topic: “The Changing Nature of Work with Computerization: Mobile Devices”

Mobile Devices: Our companion at the workplace
Mobile devices have become an essential part of our lives. Currently, millions of people around the world take advantage of the different mobile devices available such as: laptop computers, handheld game consoles, mobile phones, MP3 players, GPS (global positioning systems) and others.

As a result, many companies are noticing this trend and are buying mobile devices for their employees, allowing them to work from a distance. In fact IDC, an intelligence provider for information technology markets, conducted research which states that in the United States it is expected that mobile workers will account for more than seventy percent of the country’s total workforce by 2009 (Becker).

In spite of the fact that there are many types of mobile devices available, there are two devices that are most commonly used by companies: laptop computers and mobile phones. Ipsos Reid, a Canadian market intelligence research company, revealed that nine out of ten of the Canadian companies surveyed provide company mobile phones for some employees and almost as many provide laptops for their employees (Arellano).

Laptop computers are smaller and lighter personal computers. In contrast to desktop computers, laptops are easier to carry, use less electricity, and contain almost equivalent computing power as desktops.

Laptops have a motherboard, the main circuit board, which in most cases are customized for a specific model of a computer. Laptops motherboards are built in with parts that are not easily upgradeable such as: the central processing unit (CPU), graphics processing unit (GPU), and others.

The central processing unit, the principal component of a computer, designed for laptops are optimized to save energy, reduce heat, and operate equally as fast as desktops processors (Roseberry).

The graphics processing unit, which outputs the images to the display, in laptops are physically smaller than desktops cards, they share memory between the CPU and GPU which results in saving space and reduce power utilization (Wilson, Valdes).

The memory used in laptops is SODIMM (small outline dual in-line memory module) which is a smaller alternative to desktops DIMM (dual in-line memory module). SODIMM is used in systems that have space restrictions such as laptops, routers, and others (Wilson, Valdes).

Both laptops and desktops use electricity in order to run. However, laptops can run on batteries, without the need of electricity. Nowadays, lithium-ion batteries are widely used on laptops, since they are light, and do not overheat if overcharged (Brain).

On the other hand, a mobile phone is a hand-held device that converts voice or data into radio waves or radio frequencies that gets transferred through a network. They provide different types of functionalities including: text messaging, games, store information, built-in calculators, Internet browsing, camera, and others.

Currently, mobile phones are used by millions of people around the world. In fact, Ofcom, a telecommunication regulator from the United Kingdom, conducted a research study in which they discovered that eighty five percent of United Kingdom households have mobile phones (Lomas).

Mobile phones send and receive radio signals to mobile networks that consist of mobile phone base stations (cell sites), and mobile telephone switching offices (MTSO). A cellular base station is composed of antennas, a radio transceiver, digital signal processors, and backup electrical power sources in order to provide radio communication to mobile phones located in its cell. The MTSO is responsible for monitoring the signal strength of your mobile phone reported by the cell towers, and switching your phone conversation to the cellular base station that will provide the best reception.

When a mobile phone is turned on it listens to a System Identification Code (SID), which identifies a mobile network, on the control channel, a frequency that the phone and the cellular base station use to talk between each other (Tyson, Layton, Brain). At the time the phone receives the SID, it compares and validates it against the one stored in the phone. When a mobile phone receives a call, the MTSO tries to find the mobile and determine in which cell is located. Then, the MTSO picks a frequency for the mobile phone which will be used for the current call. Once the mobile phone and the cell tower switch to the selected frequency, the call is connected (Tyson, Layton, Brain).

Both laptops and mobile phones can be considered as computer science since both of them use computer systems and hardware components that help us to automate many of our daily tasks at work or home. In order to create the required software and hardware, we need to design and analyze algorithmic processes, computer elements, architectures, and execute performance studies of the systems and their components. Additionally, experts from many computer science fields such as software engineering, networking, databases, and computer graphics are required in order to build laptops and mobile phones correctly.

Benefits and Drawbacks
There are many advantages of using mobile devices for work such as: encouraging efficiency, improving the services offered and communication with clients, providing remote access to the virtual private network of a company and saving on real estate and recruitment of employees.

Mobile devices promote efficiency at work, saving time and the smoothing of business processes. For example, suppose that an outside sales representative from a company located in Toronto has to travel to Quebec to close a very good deal with one of his biggest national clients. The sales representative, using his laptop, shows the customer the products and offers available, as well as the terms of the contract. The customer, negotiating a better deal, asks for very low prices. Now, the salesman, using his mobile phone, communicates with his boss and pricing department in Toronto through a conference call to know if those prices and margin levels can be granted to this “special customer”. They agree and he finally closes the deal. The client needs the product to begin the project in three days. The salesmen, rapidly, using his laptop, places the purchase order so the product can be delivered as soon as possible. Without these mobile devices, this process would have taken more time.

Mobile devices improve communication to resolve business problems and to narrow distances. In the globalized business world of exports and imports, mobile devices play a crucial role when problems in the distribution channel of the products arise. For example, a Canadian importer of handcraft products is waiting for a shipment from Detroit. At the frontier, his customs agent, using his mobile phone, informs him that his importer license expired two days ago. He needs to present a copy of the renewal license as soon as possible to avoid delays and extra charges. The Canadian businessman, who is outside the company at the moment, using his mobile phone, calls his secretary and asks for a copy of the renewal license to be scan and sent rapidly to his email. He is able to confirm the data and forward this information to his custom agent so the shipment can be permitted into the country. Small problems like this need a rapid solution and happen every day in the business world. Mobile devices help resolve them faster no matter the distances.

Mobile devices allow employees to connect to a virtual private network, meaning a company’s private network. Virtual private networks allows employees who travel frequently or those who simply want to work from home to: access the company’s network to check e-mail, share files, set up a customer account, and access databases or any other system. Therefore, employees are able to enjoy flexible work practices because of the freedom of being able to work or move anywhere, at any time. E-mori, a United Kingdom nationwide survey company, conducted a survey of mobile workers, in which they found that seventy percent of mobile workers agree that developments in mobile technology offer them more freedom in their working lives (Lake).

More employees working from home could produce savings in real estate and recruitment of employees. The ability to recruit an employee located anywhere in the world, gives a company a competitive advantage to those companies that rely on local talent. For example, a company can follow IBM’s cost saving practices on recruiting by hiring employees in cheaper and higher-growth parts of the world, like India (Robertson). Additionally, a company could save on real state expenditures and energy costs.

However, carrying mobile devices have some drawbacks such as: bringing the stress from work to home, security issues, distraction and cost.

Mobile devices make employees more accessible after work hours, which could potentially cause stress, health problems, and relationship disputes at home. E-mori in their research also stated that even though employees believe in working hard, eighty one percent said their private life is more important to them(Lake). This is a reasonable statement considering that we spend at least eight hours a day at work, our family deserves our attention after we finish our daily work.

Security issues will arise from the use of mobile devices and companies need to take measures. Ipsos Reid, in their research, stated that only thirty two percent of the executives interviewed believe that their business performs at an optimum level to prevent and manage potential attacks (Arellano). Considering the valuable data about the company or the customers that could be exposed to unauthorised people, a very low percentage of companies are well prepared for security attacks. The company also needs to be prepared to handle the introduction of viruses and malware to the company’s network. Additionally, information on mobile devices can also be altered if the device is unattended, lost or stolen, exposing the company to legal liabilities and financial losses.

On the other hand, flexibility allows employees to do more than one activity at the same time. This can lead to a drawback when using mobile devices because there are people who simple cannot work from home or outside the company. They can get distracted with something else and cannot focus on their assignments, or do not respect their work schedule. E-mori in their research also stated that mobile workers using their laptop at home, fifty nine percent of them talk on the phone; sixty two percent listen to music, and sixty three percent talk to other household members (Lake). As a result, work productivity decreases.

Mobile devices also involve mandatory costs including: setting up the equipment for a virtual private network, purchasing mobile phones, laptops, and investing in possible training required to use correctly the mobile devices. For example, the upfront cost of a VPN includes: routers ($75-$300), servers ($1500-$20000), Operating Systems ($799-$2500), and much more . For small companies, setting a VPN can be expensive; nonetheless, for big companies is an affordable price. Other costs include: replacing lost devices, the time it takes for an employee to recover from the loss of a device, and the time the network administration team needs to handle the loss.

The future
Mobile devices are part of our daily lives, and as the technology develops, they will become even more relevant in the workplace. Companies that produce mobile devices will continue to invest in research and development to make sure creative ideas and inventions become a reality. As a result, wireless technology, processors and graphics for mobile devices will continue to evolve.

Mobile devices will continue to change and influence the way of doing business in ways we cannot envision right now. As mobile devices become more advanced, business processes will become more efficient and productive. As a result, both employees and employers will enjoy the benefits. Nonetheless, the benefits of mobile devices will still come at a price, long hours of work for employees. I believe that in the near future the line between work and life will be well established, and companies will have to respect that line.

Mobile devices will always change, but as long as we keep ourselves current on how to use them, we will always be able to be productive and enjoy all the benefits mobile devices provide.

Bibliography
Arellano, Nestor. “Keep your iPod at home, Canadian firms tell staff”.IT World Canada. July 2006. < http://www.itworldcanada.com/Pages/Docbase/ViewArticle.aspx?ID=idgml-0c2c0e0a-a40a-4d00-a798-a873f3758aae>

Becker, Neil. “Study Reveals Insight, Opportunity for IT to Protect Mobile Wireless Users”.Cisco Systems Inc. August 2007.< http://newsroom.cisco.com/dlls/2007/prod_082107b.html>

Brain, Marshall. “How Lithium-ion Work”. HowStuffWorks.com. November 2006. < http://electronics.howstuffworks.com/lithium-ion-battery.htm>

Lake, Andy. “Workaholic Britain puts in a six day working week”. Flexibility.com. August 2000. < http://www.flexibility.co.uk/flexwork/time/laptops.htm>

Lomas, Natasha. “Ofcom seeks public feedback on mobile issues”.ZDNet.co.uk. September 2008. < http://news.zdnet.co.uk/communications/0,1000000085,39482889,00.htm>

Robertson, Jordan. “IBM quietly cuts thousands of jobs”. The Associated Press. January 2009.< http://www.google.com/hostednews/ap/article/ALeqM5hTRob6LXiiLWNPqpGUhdfLWN7WdgD95VP2Q81>

Roseberry, Catherine. “What Makes Laptops Work – The Laptop Motherboard”. About.com. January 2004. < http://mobileoffice.about.com/od/laptopstabletpcs/tp/laptopmotherboards.htm>

Tyson,Jeff., Layton,Julia., and Brain, Marshall. “How Cell Phones Work”. HowStuffWorks.com. November 2000. < http://electronics.howstuffworks.com/cell-phone.htm>

Wilson, Tracy V., and Valdes, Robert. “How Laptops Work”. HowStuffWorks.com. November 2000. < http://communication.howstuffworks.com/laptop.htm>

Feb 16

I wrote this essay for a course I am taking called: “The Social Implications of Computing”

The topic: “Reflect on what YOU think about the Internet”

The Internet: My home away from home
In the early sixties, Paul Baran set the foundation for one of the greatest technological inventions in our society. He researched packet switching networks, which split data into small chunks of data called packets, which are routed over a shared network. This concept was embedded in the ARPANET, the first packet switching network, which has evolved into what we currently know as the Internet. The internet, an enormous network of interconnected computers, has become indispensable to our society. In my opinion, I see the internet as my home away from home.

Nowadays, I might not be the only one with this opinion, since comScore, a digital tracking firm, reported that more than a billion people aged fifteen and older used the internet in the month of December, 2008 (Luann). Why is the internet so heavily used? We have to recognize that it is difficult not to embrace a computer network that provides us with many benefits such as: creating and sending text messages with immediate delivery (E-mail), transferring files from one computer to another (File Transfer Protocol), delivering voice communication (Voice over Internet Protocol) and real time exchange of text messages (Instant Messaging).

How can these internet applications make a person feel closer to home? Regardless of one’s current location, e-mails and instant messaging provide faster communication with relatives and friends than normal mail. Large video files about family or other events, can be shared using file transfer protocols, which makes us feel, like we were actually there. Furthermore, if we are far from home, some Voice over Internet Protocol implementations such as Skype lets people make free computer to computer calls over the internet. This allows us to speak with our loved ones for free or at very competitive prices.

Nonetheless, there is one internet application that stands above the rest, the World Wide Web (known as The Web). The web, a large interconnected collection of WebPages written in HTML, is the main reason the internet has become extremely popular. The benefits are immeasurable; from the comfort of our home we can access WebPages that helps us: research information for various types of projects, skip the large lines of our local banks with the availability of online banking, and shop around the world. Additionally, we can feel closer to home keeping ourselves up-to-date with the latest news accessing every newspaper, radio or TV station that has an online presence. As a result of the popularity of the web, companies have a strong presence on the internet. In fact Eurostat, a statistical office of the European communities, conducted a research study in which sixty four percent of the European companies have a website (Wilson).

Can the presence of companies on the internet change the way we live our life? I believe it can represent a challenge if we are not up-to-date on how to use the internet. Nonetheless, if you are a person who is in a computer related field you can make a living from the internet. The internet provides many occupations that can attract young professionals while they decide a career path such as: webmasters, web developers, graphic designers, writers, editors, advertising agents and others. I consider myself a living example of how the internet can affect our way of life. Since I decided to pursue a career as a web developer, I have been able to improve my life, and my relative’s lives; so far the internet has given me everything I have. Not only the internet has influenced professions related with this industry, it has also influenced all other industries, and created many which never existed before. The way of doing business or of implementing a medical process, for example, has definitely changed overtime.

However, not everything that shines is gold. The internet has also brought some side effects since it can be a medium to commit crimes such as: spreading viruses, illegal transfer of funds, piracy of media, and others. Furthermore, the internet presents security threats, in which undisclosed information can be lost or leaked. Also, the internet is the means many industries use to influence people’s moral and ethical values.

Since the internet’s invention we have seen and will keep seeing its enormous benefits which definitely outweighs the disadvantages. How would the world be without this invention? It would absolutely be a very different one. But, since we actually have it, let’s enjoy and keep discovering this glorious invention which makes us feel right at home even if we are thousands of miles away.

Bibliography
Luann, Lasalle. “Global Internet audience passes 1 billion users with China, U.S. leading way”. The Canadian Press. January 2009.

Wilson, Drew. “64 percent of EU-27 companies have website: Eurostat”. EE Times Europe. December 2008.

Jan 31

I wrote this essay for a course I am taking called: “The Social Implications of Computing”

The topic: “What do you think is the biggest social problem arising from the use of computers?”

Are Computers stealing away our family time?
The family is considered as the nucleus of society. Back in the early 1970s, computers were not very accessible. Only research institutions had computers; consequently, family activities such as: reading, bike riding, board games, playing outside with friends, visiting neighbours, and roller skating were very popular.

Several decades later, computers have proven to be pivotal in supporting financial and government institutions. They control power plants, medical treatment machines, aircrafts, and other devices. Nowadays, families have computers in their homes to enjoy the many benefits of these computers.

Nonetheless, I believe that computers are stealing our family time and having a direct effect on the way families interact and educate their children. As a result of the introduction of computers, a child wants to spend more time at home playing computer games or using social network sites, in which individuals can create profiles and link to “friends” within the site. Outdoor activities do not seem that attractive anymore, or, if they are, are less frequent.

Computer games can have positive effects on children such as: introducing children into information technology, enhancing their problem solving skills, and providing entertainment. However, the side effects are very concerning: addiction, social isolation, and aggressive behaviour are some of the negative effects of computer games.

Unfortunately this addiction is very expensive and can severely damage the family unit or individual. One example is Brandon Crisp, a fifteen year old Canadian boy. He left his home after he had a dispute with his parent over his obsessive gaming habits. A behaviour that seemed like an impulsive act to change his parents view on his gaming habits ended up tragically. Brandon was found dead three weeks after he left his home.

The effect of computer games on children is an issue that is not going to disappear any time soon. In fact in a study of over two thousand children between the ages of eight and eighteen at least eighty three percent of them have one or more video game players (Roberts, Foehr, Rideout).

We cannot let computer games have an impact on our family and children. To address this issue we need parents to: limit the playing time, make sure school and home assignments are done first, and most importantly be aware of the content of the game. After all, children do not have the money to buy the games. It is our responsibility to buy the appropriate game according to their age and also their nature.

On the other hand, children can also spend their time navigating through social networking sites such as Facebook and MySpace. Social networking sites will be part of our children’s live for the years to come, since social relationships are not limited to face to face interaction.

In fact Ofcom, a telecommunication regulator from the United Kingdom, conducted a research study with more than three thousand children between the ages of eight and seventeen in which forty nine percent of them have an online profile on a social networking site(Waters).

How can an online profile impact your family and children? The internet gives anonymity to persons that might want to sexually exploit your children. According to a report focusing on crimes against children, funded by the United States Congress, one out of five regular users receives a sexual solicitation or approach in a period of one year(Finkelhor, Mitchell, Wolak).

But these social networking sites can also have a positive impact in children and adults, since we can keep a closer relation with friends or we can also find jobs through them. The key is to monitor the sites our children visit and to teach them how and when to use those sites. We also need to properly recognize when someone is trying to commit a violation or crime against a member of our family.

As in every aspect of life, there will always be the evil and the good part. For this reason, parents now have the challenge to educate their children in the way of balancing the time they spend using computers and the time they spend interacting with other family members and friends offline. Through communication, patience and teaching as example, parents can instil in their children family values that can shape their life.

But, being realistic, most families do not have an excellent level of communication between members; and computers make it worse. Will those times when all family members spend evenings together come back? Will talking about how the day went, or just going out and doing outdoor activities regain its popularity? These activities are still available; it is our responsibility to instil an interest in them in the future generations. The decision of not letting computers steal our families is up to us.

Bibliography
Roberts, Donald F., Foehr, Ulla G., and Rideout, Victoria. “Generation M: Media in the lives of 8-18 year olds”. Kaiser Family Foundation. March 2005.
< http://www.kff.org/entmedia/upload/Generation-M-Media-in-the-Lives-of-8-18-Year-olds-Report.pdf>

Waters, Darren. “Children flock to social networks”. BBC News. 2 April 2008.
< http://news.bbc.co.uk/1/hi/technology/7325019.stm >

Finkelhor, David. , Mitchell, Kimberly J., and Wolak, Janis. “A Report on the Nation’s Youth”. National Center for Missing & Exploited Children. June 2000. < http://www.unh.edu/ccrc/pdf/jvq/CV38.pdf>